WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS
How do I cancel every Acquisity subscription and third-party service?
Steps to cancel every Acquisity subscription and third-party service.
A full exit has two parts: the charges Acquisity controls, and the charges you signed up for elsewhere. Neither platform can cancel the other for you.
Here's the checklist to end everything.
Step 1 — Cancel inside Acquisity
Do this for every workspace on your account:
- Switch to the workspace (click the workspace name in the top-left).
- Settings → Billing → Cancel Subscription.
- If you have pre-warmed domains or inboxes, click Manage Billing and cancel those too.
- Repeat for every workspace.
Deleting a workspace isn't available at this time.
Step 2 — Cancel third-party tools
These bill you directly, not through Acquisity:
| Service | Where to cancel |
|---|---|
| Instantly | Instantly.ai → log in → Billing → cancel. |
| n8n | Your n8n cloud account or self-hosted provider's billing page. |
| Any other integrations | The provider's own site (Zapier, Heartbeat, Stripe, etc.). |
Step 3 — Confirm nothing is left
After 24 hours:
- Check your bank or card statement for any recurring charges you missed.
- If you see a charge you can't place, screenshot it and start a chat with the support team via Feedback in your account menu (click your name at the bottom of the sidebar) — include the date, amount, and descriptor.