Help Centre
WORKSPACE SETTINGS · FREQUENTLY ASKED QUESTIONS · BILLING SUBSCRIPTIONS

How do I cancel my Acquisity workspace and stop all billing?

To fully cancel and stop all charges: 1.

To cancel your Acquisity workspace and stop all billing:

  1. Go to Settings → Billing in the left sidebar
  2. Cancel each active subscription:
    • Click Cancel Subscription to cancel your main plan
    • If you have email accounts (domains/inboxes), these are billed separately - click Manage Billing to see and cancel them

Important

Cancelling a subscription stops that subscription's future charges and keeps your workspace and data until the current billing period ends. Your plan and your domain and inbox subscriptions bill separately, so cancel each one to stop all billing. Deleting a workspace isn't available at this time. Only workspace Owners can cancel.

If you're using third-party services connected through Acquisity (like n8n workflows), you'll need to cancel those separately through their own platforms.

On this page